SMOOTH OPERATOR
Done-with-you systems setup to help your studio run easier, faster, and smoother
An intensive systems sprint that builds on the Studio Mapping Session. We take all those insights and bring them to life - so your business runs smoother, faster, and delivers a seamless client experience.
Choose from two levels of support:
→ Smooth Operator Foundational systems for your internal operations
→ Smooth Operator + Everything in Smooth Operator, plus a full Dubsado client journey build
You know things could be easier
Your projects are getting delivered, your clients are (mostly) happy. But:
→ You’re doing too much manually
→ Your tools are scattered or half-set up
→ You’re wasting hours chasing updates and resetting expectations
You’ve got the momentum, now you just need the structure.
Enter Smooth Operator
A 2-week done-with-you sprint to build the internal systems your studio needs to run without you holding it all together.
We take the processes mapped in your Studio Mapping Session and bring them to life using the right tools that fit your brain and business.
What we set up:
This is a collaborative build. You bring the insight, I bring the structure and the know how.
→ Work management setup (Asana, Notion): project templates, client timelines, internal task system
→ Time tracking, profitability + capacity planning (Asana, Toggl, or spreadsheet-based)
→ Internal team system (Google Drive or Notion): folder structure, naming conventions, 5 custom SOPs + SOP roadmap
What you get in Smooth Operator
→ Kick-off planning workshop
→ 2-week implementation sprint
→ Loom walkthroughs + handover
→ 2 weeks of Slack/email support
Want the seamless client experience too?
Enter Smooth Operator +
Everything in the original Smooth Operator sprint - plus a custom Dubsado build to automate your client journey from enquiry to offboarding.
We’ll combine smart systems with beautifully branded forms and automation to elevate your client experience and save you some serious time.
What we add
A snazzy client experience build in Dubsado
→ Additional 90-minute design call to define your client flow
→ Code-free form design (lead capture, questionnaire, contract, subcontract)
→ 1 full proposal design (welcome, about, services, testimonials, FAQs, next steps)
→ Package creation, scheduler setup, payment plan + guidance
→ Workflow automation for 1 core service
→ Client portal design + handover call
Tool stack is flexible, but Dubsado is our go-to for automation.
What you get in Smooth Operator +
→ Everything in Smooth Operator
→ Additional Dubsado design and automation
→ Full client experience build
→ 3-week sprint
→ Looms + handover call
→ 2 weeks of post-build support
Investment
Smooth Operator £1800
Smooth Operator + from £3600 (for one service setup)
This service is currently in beta, which means reduced pricing in exchange for feedback throughout the process as I refine and perfect the experience🫶
Please note this service is only available as a follow on from the Studio Mapping Session.
